Sales: Then vs. Now
Sales: Then vs. Now  

It's easy to notice the technology has taken over the sales game. With the social media revolution in full swing and websites taking over the way information is received, the old tactics of door-to-door and cold-calling seems almost moot.

To adjust to these changes and plan accordingly, you must first understand the solidified change that has taken place in nearly every market:




    Sales Then

Sales Now

Consumer Behavior   Learned about a company or product from knowledgeable sales people, received messages about why to buy from them. Searches the internet to research solutions, then chooses company based on needs, pricing and personal parameters; on their terms.
Tools
 
  • "Feet on the Street"
  • Junk mail
  • Telemarketers
  • Emails about quality of product/unmatched service
  • Advertising
Focus  
  • "Our great product/service"
  • "Let's talk about my company"
  • "What are your needs/concerns?"
  • "Would you like to hear about a solution that has helped someone like you?"
Timing  
  • Salesperson's schedule
  • When the consumer feels comfortable buying from you
  • On the consumer's time

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